Shipping & Returns
All our pieces are wrapped carefully with love & care.
Smaller art and home decor items are sent via USPS with a tracking number which you will receive.
Large art pieces will be sent either USPS, UPS, Fed Ex or DHL. Whichever way is the most economical. You will receive a tracking number and it will require a signature upon receipt.
Return / Refund Policy
Due to the high cost of shipping for art pieces we cannot offer returns or refunds. If you would like more pictures of a specific piece prior to purchasing, or have any questions please don’t hesitate to contact us.
Commissioned custom original artwork is non-refundable.
If for some reason you are not happy with your purchase, please return the item in the same condition within 7 calendar days from the date you received it along with your receipt and original packaging. The shipping & insurance cost will be the responsibility of the customer. Please email us at firstname.lastname@example.org with your shipping and tracking information along with confirmation that you have insured the artwork. Once the item is received and everything is in good order we will send you a confirmation email and your refund will then be initiated. Your credit will be applied to your credit card or by the original means of payment.
Commissioned custom decorative artwork is non-refundable.
Seasonal Art is non-refundable.
We have not ever had a customer receive a damaged item, however, if you happen to receive artwork damaged due to shipping, please contact us immediately and send photos of the damage so that we may initiate an insurance claim with the shipping company. If you have any questions, please feel free to contact us at email@example.com
Shipping costs are non-refundable. The buyer will be responsible for shipping costs to return an item. It is recommended to use a trackable shipping company for items that are over $75 to ensure that we have received your order. Please contact us at firstname.lastname@example.org for the address to ship your item.